AVAILABILITY & ORDERING POLICY:
REFUNDS, RETURNS & EXCHANGES:
SHIPPING, TAXES AND DUTIES:
REPAIRS: 3 Repair Options
No international repairs unless the customer is willing to pay shipping fees. Most jewelry will last up to 1 one year or longer without breaking if worn correctly.
- We offer FREE repairs within 30 days of purchase in the U.S.A for one bracelet, anklet, ring, or necklace of choice from your order. All we ask is to pay the one time shipping fee with your preferred mailing method and all expenses including missing beads will be covered. Please include all beads in a small drawstring bag or rap in plastic to secure all the beads. For more information email us!
- After 30 days pass a $7 fee excluding shipping will be charged to repair and replace all missing beads. Shipping the bracelet, anklet, necklace, or ring back to supplier (Zero Point Jewelry®) will be the customer's responsibility at their preferred mailing method. For more information email us!
- Pay a one time $20 fee for 1 year warranty and we will repair and replace any missing beads/clasp. Up to 3 replacements within the 1 year warranty. Email us for more information!